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Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Airport Taxi’s relationship with you in relation to this website.

The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The rate of each journey shall be fixed and revised by Newcastle Airport Taxis from time to time entirely at its discretion. Charges prevailing at any particular time are set out in the tariff card  available upon application.

Items and basis of charges are: 
Newcastle Airport Taxis reserves the right to charge Clients where a taxi is supplied but is unable to collect the passenger(s) for whatever reason.

  • Where waiting time in excess of 10 minutes is incurred at the pick up location an additional charge for waiting time shall be levied, calculated in accordance with the tariff as laid down by Newcastle Airport Taxis. 
  • Fares calculated will be from one pick up point to the airport only.
  • An administrative charge of 7% will be levied on the cost of each journey.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  •  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
    From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Airport Taxi’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Bookings and Cancellations

Payments for all bookings made through the website will be taken in Pounds Sterling (GBP) through either WorldPay or PayPal.

If you need to cancel your booking please contact Newcastle Airport Taxis as soon as possible. All cancellations made before the booking time will not incur a penalty charge. Newcastle Airport Taxis reserves the right to deduct 10% from the pre-paid fare when refunding the amount to you within 7 days of making the booking. In exceptional circumstances, a penalty of up to 50% of the fare can be levied for late cancellations within 7 days of the original booking date.

As a general rule journeys from airports are dispatched up to one hour before flight arrival, journeys within areas we provide a service to are normally dispatched up to twenty minutes before their due time.

Invoices will be sent for cancellations of a booking that have not been pre-paid, These invoices must be paid within 30 days and any unpaid invoices will incur a minimum 10% charge of the original invoice amount. The time stipulated for payment shall be of the essence of the Agreement. Failure to pay within the period specified shall entitle us to write to you and upon the expiration of seven days notice, to charge you for costs and expenses incurred in recovering late payments, and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date or on the above rate whichever is the greater.

Newcastle Airport Taxis recommends phoning us and canceling with the telephone staff.

Refunds to credit / debit cards can only be refunded to the original card used with in 7 days of the original booking date. Refunds made by cheque can only be made out to the customers' name that made the original booking. This will be posted to the customer with in 5 days of the original booking date.

 

An administrative charge of 7%
will be levied on the cost of each journey.

Pay now via any major
credit/debit card